Communications Training
I designed a training program for Bloomberg Philanthropies’ What Works Cities initiative that helped hundreds of city leaders build stronger trust with their communities by improving their approach to public communication.
Communicating with a “What Works” State of Mind: 7 Practices of Cities Leading the Way
A resource outlining seven best practices being used by cities effectively communicating with residents. The practices form the foundation of the communications curricula I designed for What Works Cities.
Comms for Cities Sprint
A four-week online course that explored why effective communication matters and introduced best practices in the field. Participants were introduced to a range of communications tools and brainstormed ways to start using them in their own city.
Comms for Cities Sprint: Chief Executives Edition
A four-week online course focused on leveraging public communication at the highest level of local government leadership.
Telling Your “What Works” Story: Effective Communications Examples from Cities
Intended to spark ideas and inspiration for cities, this resource contains examples of effective storytelling, both large and small, including social media, owned media, earned media, public appearances, and more.
Workshop Invitations
I was invited to deliver my workshops at conferences hosted by leading organizations in the civic space, including the National League of Cities and Code for America.
I was also asked to share my approach to developing learning opportunities for local government leaders, alongside panelists from OECD, the University of Texas, and elsewhere, at an event hosted by the City of Austin’s Office of Design & Delivery during SXSW.